GENERAL CONDITIONS OF HIRING

Previous information to the contractual process

The present www.geaccess.com webpage is property of HOSTISOFT SL with CIF B70236120 and fiscal direction in AVENUE ROSAL√?A OF CASTRO 5 UNDER 15895, MILLADOIRO, Or (TO CORUNNA), acting commercially under brand HOSTISOFT SL.

The General conditions of Hiring regulate the relation of distance selling between HOSTISOFT SL and the user or client, in agreement with the legal stipulations, especially, Law 7/1998, of 13 of April, on General Conditions of Hiring, Law 3/2014, of 27 of March by that the recasted text of the General Law for the Defense of the consumers and Users modifies, effective and applicable norm in Protection of Personal Character data, Law 7/1996, of 15 of January of Arrangement of the Retail Commerce, and to Law 34/2002 of 11 of July, Services of the Society of the Information and of Commerce Electronic.

HOSTISOFT SL reserves the right to realise the modifications that consider opportune, without previous warning, in the General Conditions. These modifications will be able to be realised, through his websites, by any permissible form in right and of will be forced fulfillment during the time in which they are published in the Web and until they are not modified validly by other later ones. However, HOSTISOFT SL reserves the right to apply, in certain cases, some Particular Conditions of Hiring with preference to the present General Conditions when it considers it opportune, announcing them in time and forms opportune

The object of the webpage is:

The duration of the contract will be tie to the conclusion of the contracted service.

As usuary or client specifically declares to know, to understand and to accept the general conditions of use and these conditions of hiring. In the same way, he declares to be adult and to have the legal standing and to build necessary for the access to the websites of HOSTISOFT SL and the hiring by means of the same.

In order to acquire our services, you can go to the corresponding section of our store online.

Finalized the purchase process the client will receive a confirmation of the same by email electronic. It is essential that during the purchase process the user indicates a valid e-mail. If in 24 hours from the conclusion of the service he does not receive the confirmation, put yourself in touch with HOSTISOFT SL on the telephone of attention to client 981524769 or by means of the info@geaccess.com e-mail

All the contents of the Web are in Spanish.

Previously to the benefit of the service the client will receive an e-mail with the confirmation of the asked for service.

Once served the client will receive the corresponding invoice.

Characteristics, supply and use of the services

The services supplied in our store online, detail the essential characteristics of the same.

In case of a service in supply, always it will be indicated next to his essential characteristics, the price of supply and the validity of the same.

In accordance with effective norm HOSTISOFT SL it offers information on all services, his characteristics and prices. However, HOSTISOFT SL reserves the right to retire, to replace or to change the services that are offered through their webpage, by means of the simple change in the content of the same. Of this form, the services offered at every moment by the Web will be in force by effective the General Conditions of Hiring in each case. Also, the company will have the faculty to stop offering, without previous warning and at any time, the access to the mentioned services.

Guarantees

All the services offered in the webpage enjoy the guarantee corresponding to the type on watch, and the time and form of benefit of services that it has asked for.

Guarantee of availability of the services

HOSTSOFT guarantees an availability of the services, at least of monthly 99.5%. This guarantee does not cover interruptions due with:

Guarantee of provision of electrical provision

HOSTISOFT guarantees the permanent provision of feeding of their servers. If the monthly availability were reduced to the numbers that are detailed next, the USER would have right to demand a compensation at the end of the month of the total of the affected services.

This guarantee does not cover interruptions due a: Acts or omissions of the USER, or had to any use or authorized user by this one. Causes of greater force.

Guarantee of diagnosis and resolution of incidences

The combined time of answer and diagnosis of the incidences will not be superior to 12 hours. The schedule of incidences will be of 24 hours to the day, 7 days of the week, 365 days to the year.

It will be able to observe the tables with the different compensations by services and the procedure to carry out these claims in: www.hostigal.com/sobre-hostigal/garantia-disponibilidad.php

The compensation will be reflected in the following invoicing. The times of not-availability of the different servers will be by each contracted service.

HOSTISOFT SL has a service of attention to the client, by means of telephone 981524769 or the info@geaccess.com e-mail where it will be able to direct to the corresponding claim in case dissidence.

Prices

All the services indicate the sale price in Euros and include the Tax on Valor A√Īadido (IVA).

If outside applicable any other tax, therefore would be indicated (IGIC or IPSI).

Expenses and benefit of the services

HOSTISOFT SL realises the services at world-wide level.

HOSTISOFT SL is committed to serve in a maximum of 24 hours, for the services of Hostin and purchase of domains, for the maintenance services and elaboration of webpages the period of benefit on watch will be based on the request on the part of the user. In any case it will be able to see the term of benefit on watch before contracting it.

In HOSTISOFT SL each service made available in the Web, will have its own conditions which will be able to always consult before contracting it.

In any case, in the corresponding invoice the expenses regarding the contracted service would be detailed.

Forms of payment and execution of the service

The client will be able to pay the amount of his service choosing by anyone of the following forms. The payment will be able to be realised of monthly, semi-annual or annual way.

During the purchase process it will have to indicate his election:

- Credit card VISA or MASTERCARD

All the operations that imply the personal or banking data transmission are realised using safe surroundings, a servant based on the technology of standard security SSL (Secure Sockets Layer). All the information that it transmits to us travels based through the network.

Also the data on their credit card are introduced directly in the page of the bank, the TPV (Terminal Point of sale of the Bank) and are not introduced nor registered in no servant of HOSTISOFT SL.

When paying with card VISA or MASTERCARD the following data will be asked for to him always: the card number, the expiration date, and a Code of Validation that agrees with the 3 last numbers of the printed number in cursive in reverse of its card VISA or MASTERCARD, offering, of this form, more guarantees about the security of the transaction.

The client has as date maximum the one of victory indicated in the own pro forma, considering that in the payments by transference is necessary to realise the installment with a sufficient margin of 96 hours so that our department of administration can collate the banking movements.

This form of payment is valid only in the Web.

When the amount of a purchase had been loaded fraudulently or illegally using the number of a payment card, his holder will be able to demand the immediate cancellation of the position. In such case, the corresponding annotations of debit and reabono in the accounts of the supplier and the holder will take place to the greater brevity.

Nevertheless, if the purchase indeed had been realised by the holder of the card and the return exigency were not consequence of to have exerted the resolution or dropping of the claim right and, therefore, it would illegally have demanded the cancellation of the corresponding position, that one will be forced against HOSTISOFT S.A. compensation of the damages caused as a result of this cancellation.

In case of non-payment or delay in the payment, HOSTISOFT LIMITED LIABILITY COMPANY reserves the right to temporarily suspend served to the client with or without previous warning. Passed a maximum of 30 days from the temporary suspension, HOSTISOFT LIMITED LIABILITY COMPANY will be able to give by cancelled all contracted service and will come to the definitive erasure of all file of the existing client in their servers.

- Banking transference

When selecting the banking transference will receive the confirmation by means of an e-mail with the banking data of HOSTISOFT SL.

It is very important that when realising the transference indicates in the subject the bench mark, as well as its full name, and realises the transference within the 3 later days to the date of confirmation to be able to validate it.

The client has as date maximum the one of victory indicated in the own pro forma, considering that in the payments by transference is necessary to realise the installment with a sufficient margin of 96 hours so that our department of administration can collate the banking movements.

If he wishes it, he can send us the voucher of the transference by fax to or by means of the info@geaccess.com e-mail. But in any case, the validation of the service will not be considered effective until our department of administration does not have banking confirmation of the transference.

To remember to him that the payment must realise in EUROS and that all the possible banking commissions of change and run by their account.

In the case of realised banking transferences from outside Spain, it is very important that when ordering the transference always communicates to its bank to become position of the commissions in origin, those banking commissions and expenses corresponding to its organization. Otherwise, HOSTISOFT SL could paralyze the service contracted when not receiving the complete amount of the same.

In case of non-payment or delay in the payment, HOSTISOFT LIMITED LIABILITY COMPANY reserves the right to temporarily suspend served to the client with or without previous warning. Passed a maximum of 30 days from the temporary suspension, HOSTISOFT LIMITED LIABILITY COMPANY will be able to give by cancelled all contracted service and will come to the definitive erasure of all file of the existing client in their servers.

The possible banking commissions of change and are the responsibility of the client.

- Domiciled payment

If or she is client ours and it is not the first time that contract our services, can select this form of payment and HOSTISOFT SL will pass a position to him through bank to the account number that or has pointed out to us for such effect.

The client will have the obligation to warn with a minimum of 31 days of advance, since in clients with renovation with installment by means of domiciliation the services are automatically renewed 30 days before the date of victory, and the position is turned to the organization of the client.

In case of fulfillment of this condition on the part of client, HOSTISOFT LIMITED LIABILITY COMPANY the right is not reserved to temporarily suspend served to the client with or without previous warning, since the service already would be renewed by a year more, and nevertheless the pro forma would be pending payment.

In case of banking receipt return, 10 Euros for expenses will be able to be loaded and it will be possible to be returned to try to send the receipt to the collection.

In case of new return, it will be come to the temporary suspension of the service contracted during a maximum of 30 days, with or without previous warning. Passed this period, HOSTISOFT LIMITED LIABILITY COMPANY will give by cancelled all contracted service and will come to the definitive erasure of all file of the existing client in their servers.

In case of given back domiciled banking position pending payment in which its bank indicates as reason for the return code 5 (by order of the client) and 6 (Disagreement with the amount), HOSTISOFT LIMITED LIABILITY COMPANY reserves the right to suspend of form immediate served to the client with or without previous warning until the payment of the owed amounts mediates.

HOSTISOFT LIMITED LIABILITY COMPANY does not take responsibility of the consequences that could be as a result of the decontamination or definitive temporary suspension or from served due to a non-payment, delay in the payment, banking receipt return or retrotracciones of positions in credit cards.

If not yet she is client ours or it is the first time that contract our services and wants to use this modality of payment, put yourself in touch with us through our form of Contact, of our email: info@geaccess.com or through number of attention to client 981524769.

- Paypal

It allows to send payments in and safely comfortable Internet. The network of Paypal is based on the existing financial infrastructure of bank accounts and credit cards to create a global solution of payment in real time. Paypal especially offers a thought service for those to which they do not satisfy the traditional mechanisms them of payment.

The client has as date maximum the one of victory indicated in the own pro forma, considering that in the payments by transference is necessary to realise the installment with a sufficient margin of 96 hours so that our department of administration can collate the banking movements.

In case of non-payment or delay in the payment, HOSTISOFT LIMITED LIABILITY COMPANY reserves the right to temporarily suspend served to the client with or without previous warning. Passed a maximum of 30 days from the temporary suspension, HOSTISOFT LIMITED LIABILITY COMPANY will be able to give by cancelled all contracted service and will come to the definitive erasure of all file of the existing client in their servers.

More information in Paypal: http://www.paypal.com.

 

The availability of services offered by HOSTISOFT SL can vary based on the service. In case of nonexecution by nonavailability, HOSTISOFT SL at the moment that has knowledge of this situation will notify the client, by means of an e-mail. The period of this communication will not surpass in any case the maximum term of 30 days, HOSTISOFT SL will be able to give the double option of: to offer to the client without increase of price, a service of similar characteristics or superior quality, or safe just and demonstrable reasons by HOSTISOFT SL within this same period to pay the sums phelp by the annulled service. Supposing that HOSTISOFT SL does not realise this installment in the indicated term, the buyer will be able to protest that the double of the owed sum is pleased to him, without damage to its right of being compensated.

Straight of dropping of the claim, reimbursement of the payment

The client will have a term of fourteen days natural to stop, as of the day of celebration of the contract, without penalty some and indication of the reasons.

The exercise of the dropping of the claim right will have to be realised by means of traverse notification telephone communication to 981524769, sending to the info@geaccess.com e-mail, sending its writing to our mailing dress RECONCILED ROSAL√?A OF CASTRO 5 UNDER 15895, MILLADOIRO, Or (TO CORUNNA), or through form of dropping of the claim.

According to established article 103 of Law 3/2014, of 27 of March by that the recasted text of the General Law for the Defense of the consumers and Users, the provisions of services modifies or goods made according to the clearly customized specifications of the consumer or, or that, by his nature, they cannot be given back or they can be deteriorated or expire quickly, they are exempt of dropping of the claim.

If the client solicits that the benefit of the service begins during the period of dropping of the claim, this it will be forced to the installment of the proportional amount to the lent part of the service at the moment at which it has communicated his dropping of the claim, in relation to the object of the contract.

Cancellation, Refusal and Discontinuity In the Service

Anyone of the parts - the client or HOSTISOFT LIMITED LIABILITY COMPANY - will be able to give by cancelled the present contract of services with a minimum advance of 15 days natural, communicating it in writing to the other part, via email, Fax or letter, in the case of payments by card, Paypal or transference and with a minimum of 31 days natural in the case of payments by means of domiciliation.

HOSTISOFT LIMITED LIABILITY COMPANY will not refund amount some in case of request of immediate loss of the service on the part of the client before the victory of the period during which the service has been contracted.

HOSTISOFT LIMITED LIABILITY COMPANY reserves the right to deny or to interrupt the services contracted by the client with or without previous notification if the client incurs any conduct or activity that HOSTISOFT LIMITED LIABILITY COMPANY considers that it violates some of the terms, set out norms and conditions, or by causes that HOSTISOFT LIMITED LIABILITY COMPANY considers that they suppose a risk for the security and integrity of his systems or systems of third parties, as well as in the cases of non-payment or delay in the payment exposed previously, not taking responsibility HOSTISOFT LIMITED LIABILITY COMPANY of the consequences that could be.

The client will go to our personnel with the sufficient courtesy and will facilitate information, cooperation and information necessary to allow HOSTISOFT S.L is to fulfill its commitments.

Reimbursement of the payment

The reimbursement of the amounts received by the client will be realised using the same means of payment used by this, as long as the opposite has not get ready.

HOSTISOFT SL will pay the amounts satisfied by the client before 14 days natural DES of the date of reception of the dropping of the claim right.

Claim

If the client wishes to make a complaint, the establishment of HOSTISOFT SL is located in AVENUE ROSAL√?A OF CASTRO 5 UNDER 15895, MILLADOIRO, Or (TO CORUNNA) or through info@geaccess.com e-mail.

Jurisdiction

Also, HOSTISOFT SL reserves the faculty to present or penal the civil actions that considers by the illegal use of its website and contents opportune or by the breach of the present conditions.

The relation between the user and the lender will be in force by the effective norm and of application in the Spanish territory. to arise any controversy the parts will be able to put under their conflicts arbitration or to go on the matter to the ordinary jurisdiction fulfilling the norms on jurisdiction and competition. HOSTISOFT SL has their address in A CORUNNA, Spain.